Last Updated: June 2026
Welcome to Sun Carpet Care (“Company,” “we,” “our,” or “us”). These Terms and Conditions govern your use of the Sun Carpet Care website located at suncarpetcare.com and any services provided by Sun Carpet Care.
By accessing our website or using our services, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our website or services.
Sun Carpet Care provides professional cleaning services, which may include:
Carpet cleaning
Upholstery cleaning
Tile and grout cleaning
Area rug cleaning
Pet stain and odor treatment
Residential cleaning services
Commercial cleaning services
Additional cleaning services as offered
All services are subject to availability and may vary by location.
Estimates provided through our website, phone, email, or in-person consultations are estimates only and are not guaranteed final prices.
Final pricing may vary based on actual service conditions, square footage, material type, level of soiling, accessibility, or additional requested services.
We reserve the right to adjust pricing before service begins and will notify customers of any changes.
Customers are responsible for providing accurate contact and service location information.
Appointment times are estimates and may be affected by traffic, weather, equipment issues, or prior service appointments.
We will make reasonable efforts to arrive within the scheduled service window.
Customers may cancel or reschedule appointments by contacting us as soon as possible.
We reserve the right to charge a reasonable cancellation fee for late cancellations, missed appointments, or situations where technicians are unable to access the property.
We reserve the right to reschedule services due to circumstances beyond our control.
Customers agree to provide safe and reasonable access to the service location.
Sun Carpet Care may refuse or discontinue service if:
Unsafe conditions exist
Hazardous materials are present
Aggressive animals are not secured
Conditions pose a risk to employees, equipment, or property
Prior to service, customers should:
Remove fragile or valuable items from service areas
Secure pets
Inform technicians of existing damage, stains, odors, or special conditions
Provide access to utilities when necessary
Sun Carpet Care is not responsible for damage resulting from pre-existing conditions, improper installations, worn materials, or hidden defects.
While we strive to achieve the best possible results:
We do not guarantee complete stain removal.
Some stains, discoloration, odors, wear patterns, or damage may be permanent.
Cleaning results may vary depending on age, material, maintenance history, and condition of surfaces.
Payment is due upon completion of services unless otherwise agreed in writing.
We may accept cash, credit cards, debit cards, checks, or electronic payment methods.
Returned checks or failed payments may be subject to additional fees.
Unpaid balances may be referred for collection where permitted by law.
You agree not to:
Use the website for unlawful purposes
Attempt to gain unauthorized access to website systems
Upload malicious software or harmful code
Interfere with website functionality
Copy or reproduce website content without permission
All website content, including text, graphics, logos, images, designs, and other materials, is the property of Sun Carpet Care or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
To the fullest extent permitted by law, Sun Carpet Care shall not be liable for:
Indirect damages
Incidental damages
Consequential damages
Loss of profits
Loss of business opportunities
Property conditions beyond our control
Pre-existing damage
Our total liability for any claim related to our services shall not exceed the amount paid for the specific service giving rise to the claim.
You agree to defend, indemnify, and hold harmless Sun Carpet Care, its owners, employees, contractors, and affiliates from any claims, liabilities, damages, losses, or expenses arising from your use of the website or services.
Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of any third-party websites.
The website and services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.
We do not guarantee that:
The website will always be available
The website will be error-free
Services will meet every expectation
All stains, odors, or damage can be removed
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the State of California, without regard to conflict of law principles.
We reserve the right to modify these Terms and Conditions at any time. Changes will become effective upon posting to this website.
Continued use of the website or services after changes are posted constitutes acceptance of the revised Terms and Conditions.
Sun Carpet Care
Phone: (661) 699-3270
Website: suncarpetcare.com
For questions regarding these Terms and Conditions, please contact us through our website or by phone.